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Where are you located? Work is done primarily on-site. We also offer remote support for location independent, local and out of town clients.
When are you available? Feel free to email or call anytime and we’ll get back to you as soon as we are able. To note we are offline for all statutory holidays.
I have not done a back up recently (or ever). It is your responsibility to make sure your data is backed up before your appointment. We may do a back up of your data to ensure it is not lost, however we cannot control or be held responsible for a hardware or software failure that results in loss of data.
My machine has confidential information on it. Your privacy is important. And the information on your machine is part of that.
My machine is still under warranty. If your machine is covered under Apple Warranty and you suspect a hardware issue please contact your nearest Apple Service Provider.
I think it’s software related. We can help.